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For the latest updates on UO Libraries’ COVID-19 response, please see As of 3/24/20, all Libraries locations will be closed to everyone except Libraries staff who need access in support of remote education. University of Oregon COVID-19 information and FAQs are available at

Frequently Asked Questions

Find what you need in our searchable FAQ.

I placed an item on hold. How long will it take before I can pick it up at the Knight Pickup Window?


Requests for books and other physical items located in Knight Library are generally taking 24 hours to fulfill. Requests for items in other branch libraries--Law, Design, Science, etc.--take about 48 hours to fulfill. Library patrons will be notified by email when the item is ready for pickup at the Knight Pickup Window. For more information and other pickup options, see our Pickup and Delivery Options in Support of Remote Teaching and Learning.
**Due to the ongoing COVID-19 emergency, this service is available only to UO faculty, students, and staff. No services are available to Oregon Card member or other non-UO guests until further notice.

University of Oregon Libraries
1501 Kincaid Street Eugene, OR
T: (541) 346-3053
F: (541) 346-3485