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Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I access online articles?

904 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 07, 2020    Journals

You can find online articles through LibrarySearch and through the UO Libraries’ many databases

Off-campus access to online articles is available to current UO faculty, students, and staff only. 

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As a community member, what UO Library resources are available to me?

Members of the community who are not current UO students, faculty, or staff may participate in the Oregon Card program, which allows borrowers to check out up to 10 items, place holds on items, and make interlibrary loan requests for a fee.

Community members may use public Internet computers.

Special Collections & University Archives is open to the general public for research. Check the library's website for up-to-date hours.

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How do I renew books?

702 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 27, 2021    Summit Library Accounts Borrowing

Renew your books by logging in to your LibrarySearch Account and select the items you want to renew. Most items in the general collection will auto-renew as long as no one else has requested the item. If your item does not auto-renew, you may contact the Checkout/Reserves desk at 541-346-3065 or ecirc@uoregon.edu

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How can I print?

658 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2021    Printing

All of the libraries on the Eugene campus have printers for UO students, faculty, and staff to use. Follow the steps on this webpage to print from a library computer or your own laptop. You will need to have your UO ID card charged up with Duck Bucks to pay for your print job. Community members can purchase a print card and add Duck Bucks at the kiosk near the Checkout/Reserves Desk in Knight Library

 

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How do I access my UO Library account?

626 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2021    Library Accounts Oregon Card

You can access your UO Library account through the library’s website. Look for the link near the top of the screen that says Library Accounts. You can log in using your DuckID (for UO affiliates) or your guest ID (for Oregon Card holders and other registered guest users). More information about all of the library accounts is available here: https://library.uoregon.edu/library-accounts

 

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What can I do if the library doesn’t have the article I need?

618 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 03, 2021    Interlibrary Loan Journals Requests

If the library does not have the article you need, you may request it through interlibrary loan (ILL). Access the UO Libraries page and select the “Library Accounts” tab on the toolbar at the top of the page. Click on “ILLiad Account (Interlibrary Loan)” and log in with your DuckID. Once logged in, on the right-side menu select Interlibrary Services > Article/Book Chapter Request. Fill out the form with as much of the citation information as you can. Once completed, click “Submit Request.” You will get an email when the article is available, which takes 1-3 days.

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How do I check the status of my Summit request?

589 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2021    Summit Library Accounts Borrowing Requests

Visit the UO Libraries page and select the “Library Accounts” tab on the pale green toolbar at the top of the page.  Click on “LibrarySearch Account” and log in with your DuckID. Once logged in, you will see three columns, and the middle column provides your requests and their statuses.

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How do I find ebooks?

573 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 23, 2020    eBooks

  1. Start on the UO Libraries homepage: http://library.uoregon.edu.
  2. Enter the title of the book you want or keywords into the LibrarySearch box in the middle of the screen. 
  3. On the next screen, there are a number of ways to limit the results. Under "Resource Type" select the box for "eBooks."

For more help, see our How to Access eBooks tutorial

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I have put a book on hold. Where do I pick up my book when it is ready?

572 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 26, 2021    Holds Requests

When you place an item on hold you must choose a pickup location:

  • Design Library
  • John E. Jaqua Law Library
  • Knight Library 
  • Price Science Commons & Research Library
  • Portland Library and Learning Commons 
  • Home Delivery

For specific pickup locations and more information, read our page on Pickup and Delivery Options. 

 

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Can the public use the computers?

559 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 20, 2021    Computers Printing

Yes! We have several public "Internet-only kiosks" available in Knight Library.

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Is there a librarian in my field who can help me with research?

555 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 07, 2020    Research Help

Yes, there are subject librarians that focus on specific academic disciplines. To locate a subject librarian visit https://library.uoregon.edu/subject-librarians. You may also access subject-specific research guides at http://researchguides.uoregon.edu/?b=s that will direct you to the UO librarian responsible for that academic discipline. 

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How do Library of Congress Classification call numbers work?

The guide to How to Read an LC Call Number provides information about how to read Library of Congress Classification (LC call numbers) and to use the call numbers to find materials on the shelves.

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I placed an item on hold. How long will it take before I can pick it up?

534 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 26, 2021    Holds Borrowing Requests

Requests for books and other physical items located in the UO Libraries generally take 1-3 days to fulfill. Library patrons will be notified by email when the item is ready for pickup. For more information and other pickup options, see our Pickup and Delivery Options.
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Is there an ebook version of the APA style guide?

186 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 10, 2020    Citations

Unfortunately there is no ebook version of the APA manual available through the UO Libraries. Individuals can buy ebook copies through Redshelf or Vitalsource.
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Can I request materials owned outside of UO Libraries?

Yes, there are two options. 1) You can borrow books, DVDs, and other items through the Summit system, which is made up of member libraries in the Northwest. Use LibrarySearch (http://library.uoregon.edu) to find and request items. 2) You can also request books, DVDs, and journal articles through interlibrary loan. Interlibrary loan allows you to borrow items beyond our region. Use WorldCat (https://uolibraries.on.worldcat.org/) to find and request items, or go directly to the ILLiad request sytem to enter what you need: https://illiad.uoregon.edu/illiad/oru/logon.html

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How long does it take to get a book from Summit?

141 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 23, 2021    Summit Requests

As of Fall 2021, Summit requests take about five days to arrive. You will get an email when the item is available for checkout.

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What are the hours of tutoring in Knight Library?

131 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 07, 2020    Knight Library Hours Tutoring

The Tutoring and Academic Engagement Center (formerly known as the Sky Studio) is located on the fourth floor of Knight Library. Current services and hours are available on the Tutoring and Academic Engagement Center services page.  

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I just graduated from UO. Can I still access my library account?

131 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 07, 2020    UO Alumni Library Accounts

For newly graduated seniors, their account is still active for six months. Borrowing (ILL and Summit) and off-campus database access are the same as if they were a student for the six months following graduation.  For example, if you graduated in June, you have an active student account until December.

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What can I borrow as a community member?

130 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Aug 02, 2021    Borrowing Oregon Card

Community members who are not current UO students, faculty, or staff may participate in the Oregon Card program. Oregon Card holders may check out up to 10 items at a time, with some limitations.

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T: (541) 346-3053
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